At Rochester 100®, we’re proud of our durable, American-made folders that deliver lasting value to you every time you purchase from us. However, we know our promise of quality isn’t complete until your order arrives safely at your doorstep. In this inside look, we'll take you behind the scenes to reveal the shipping systems and the dedicated team that ensures every package is treated with care.
Why Fast, Reliable Shipping Matters
Whether you’re in a rush to get high-quality school supplies or need a quick office restock, we know timely delivery is a necessity. Delays are a hassle, and one bad shipping experience can ruin a customer relationship. That's why our commitment to fast, reliable shipping is a pillar in building lasting trust.
Meet the Team Behind the Service
Behind every order you place is our incredible shipping department team. Here’s what our staff brings to every order:
- Attention to Detail: Our entire staff is committed to ensuring your order is correct, complete, and on time.
- Expertise: With years of combined experience and a meticulous eye for detail, our team handles each order with a level of care you can count on.
- A Team You Can Trust: The teamwork and daily dedication that's put into every order is the reason we can deliver on our promise of speed and accuracy.
From Order to Delivery: How We Work
Curious about what happens once you click "place order" on our site? Here's how our system works:
- Order Confirmation: Once your order is confirmed in our computer system, it begins creating a pick list for our warehouse team so we can start fulfilling your order.
- Organized Warehouse: Each product is carefully prepared and packaged to prevent any damage, to ensure your items arrive in perfect condition.
- Quality Control: Before we ship out any orders, a team member does a final check of the contents against the original order, making sure every item is correct. This final check guarantees you to get what you ordered.
- Dispatch: The package is sealed, labeled, and handed off to our shipping partners. We then send you tracking information so you can follow its journey from our warehouse to your front door!
What Sets Us Apart
It's our goal to give you folders that are durable from high-quality materials, while also ensuring your package is intact, delivered on time, and secure. Here's how our commitment to quality shipping sets us apart:
- Fast & Free Shipping: We strive to get your orders in transit quickly, as we know you need your supplies right away. In addition, our Nicky's® Folders products are shipped free with UPS Ground shipping.
- Tracking Options: As soon as your order ships from our facility, you can track your package's journey.
- Exceptional Customer Service: Our customer service team is available to provide you with personalized assistance through a simple email or phone call.
- Delayed Shipping Dates: We accept orders with requests for delayed shipping dates. Please specify clearly on the order what date you would like the order to be shipped. If you are placing the order online you can select your ship date during check out.
Shipping You Can Trust
At Rochester 100®, our mission is to provide you with affordable, high-quality supplies that arrive safely at your destination. This commitment is something our staff, especially our shipping department, takes seriously.
Ready to see how quick your Rochester 100® supplies arrive? Place your order today and our team will take care of the rest. If you have any other questions, feel free to contact our customer service team at customerservice@rochester100.com.
At Rochester 100®, we’re proud of our durable, American-made folders that deliver lasting value to you every time you purchase from us. However, we know our promise of quality isn’t complete until your order arrives safely at your doorstep. In this inside look, we'll take you behind the scenes to reveal the shipping systems and the dedicated team that ensures every package is treated with care.
Why Fast, Reliable Shipping Matters
Whether you’re in a rush to get high-quality school supplies or need a quick office restock, we know timely delivery is a necessity. Delays are a hassle, and one bad shipping experience can ruin a customer relationship. That's why our commitment to fast, reliable shipping is a pillar in building lasting trust.
Meet the Team Behind the Service
Behind every order you place is our incredible shipping department team. Here’s what our staff brings to every order:
- Attention to Detail: Our entire staff is committed to ensuring your order is correct, complete, and on time.
- Expertise: With years of combined experience and a meticulous eye for detail, our team handles each order with a level of care you can count on.
- A Team You Can Trust: The teamwork and daily dedication that's put into every order is the reason we can deliver on our promise of speed and accuracy.
From Order to Delivery: How We Work
Curious about what happens once you click "place order" on our site? Here's how our system works:
- Order Confirmation: Once your order is confirmed in our computer system, it begins creating a pick list for our warehouse team so we can start fulfilling your order.
- Organized Warehouse: Each product is carefully prepared and packaged to prevent any damage, to ensure your items arrive in perfect condition.
- Quality Control: Before we ship out any orders, a team member does a final check of the contents against the original order, making sure every item is correct. This final check guarantees you to get what you ordered.
- Dispatch: The package is sealed, labeled, and handed off to our shipping partners. We then send you tracking information so you can follow its journey from our warehouse to your front door!
What Sets Us Apart
It's our goal to give you folders that are durable from high-quality materials, while also ensuring your package is intact, delivered on time, and secure. Here's how our commitment to quality shipping sets us apart:
- Fast & Free Shipping: We strive to get your orders in transit quickly, as we know you need your supplies right away. In addition, our Nicky's® Folders products are shipped free with UPS Ground shipping.
- Tracking Options: As soon as your order ships from our facility, you can track your package's journey.
- Exceptional Customer Service: Our customer service team is available to provide you with personalized assistance through a simple email or phone call.
- Delayed Shipping Dates: We accept orders with requests for delayed shipping dates. Please specify clearly on the order what date you would like the order to be shipped. If you are placing the order online you can select your ship date during check out.
Shipping You Can Trust
At Rochester 100®, our mission is to provide you with affordable, high-quality supplies that arrive safely at your destination. This commitment is something our staff, especially our shipping department, takes seriously.
Ready to see how quick your Rochester 100® supplies arrive? Place your order today and our team will take care of the rest. If you have any other questions, feel free to contact our customer service team at customerservice@rochester100.com.